![]() Thank you very much for sending us your DWG file. I will appreciate if someone can assist me with the problem and show me how to resolve this. Hence after trying all these, I am still unable to resolve this though at least I can confirm that this isn't a workstation specific issue or OS specific issue since I tried it on various OS and workstations. Below are some of the things I have tried so far.ġ) Reinstalling Dialux 4.13 on the workstation which is running on Wins 10 OS.Ģ) Downgrading the DWG to autocad 2010 version.ģ) Installing Dialux 4.13.02 on other workstations that are running on different OS such as Windows 7 and Windows Server 2016Ĥ) Copying out the files and putting the files on local desktop and loading the file from local instead from the shared folders.Ħ) updating the graphic card drivers to the latest.ħ) Ensuring there is no "dell recovery software" on the workstation. ![]() I have tried a few things to troubleshoot this but as of now, i wasn't able to successfully load the DWG file. Are there any known issues regarding the loading of DWG and if yes, how can we resolve it?ģ) On the "guide" interface which is on the right, click on the "Load DWG or DXF File"ĥ) Browse to the location and select the "DWG" to load inside.Ħ) Once we click open, the popup will then freeze and not load anything. I installed Dialux 4.13 on one my users' workstation and everytime she try to use the load DWG or DXF file function, the screen will just freeze there and then there will be a "No responding message" for very long and the only thing she can do is to force shutdown the program. I hope this is the correct place and I hope I can get some help for it.
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